Skip to main content

How are new nurses satisfied with their jobs? From the work value perspective of Generations Y and Z nurses

Abstract

Background

Job satisfaction has garnered significant interest across multiple disciplines as it plays a vital role in shaping human resource strategies. In the field of nursing, enhancing job satisfaction can help prevent workforce shortages. Work values and job-related characteristics are significant predictors of job satisfaction. However, the influence of factors may change as younger generations join the nursing workforce. Although research on generational commonalities and differences in work values is increasing, there is insufficient information on generational differences in the interplay between work values and job satisfaction. This study investigated the factors associated with job satisfaction of new nurses in each generational group based on a work value perspective.

Methods

A total of 280 new nurses (151 from Generation Y and 129 from Generation Z) were selected from the Graduates Occupational Mobility Survey. Multiple linear regression analyses were performed to determine the factors associated with job satisfaction in both groups.

Results

Most participants graduated with a diploma (61.1%), were paid less than the average salary of each group (60.4%), and conducted shift (72.9%) and overtime work (64.3%). Work values and job satisfaction levels were not significantly different between the two groups. Multiple linear regression analyses showed that career growth and task work values were associated with job satisfaction for Generation Z, while task, reputation, and environment work values were associated with job satisfaction for Generation Y. Among the job-related characteristics, nurses’ job tenure was associated with job satisfaction in both groups; salary and overtime had varying relationships with job satisfaction between the two generations.

Conclusions

Understanding generational differences is crucial for improving the effective management of new generational nurses. Our study findings support that different work value dimensions and job-related characteristics were associated with job satisfaction in each generation. Accordingly, it is essential to develop distinct initiatives, such as a well-structured program, to support the continued career growth of the new Generation Z nurses, thereby enhancing their job satisfaction. Furthermore, providing a conducive working environment that helps new-generation nurses overcome challenges and ensures personal lives should be considered.

Peer Review reports

Background

In recent decades, job satisfaction has gained significant attention in various fields, such as management and organizational psychology [1]. Job satisfaction refers to the fulfillment of desired needs within a working environment and gratifying emotional responses toward working conditions [2]. In the nursing field, a recent systematic review found that nurses’ job satisfaction was related to their behaviors, quality of care, and organizational outcomes [3]. For example, previous research has found that Italian nurses with higher job satisfaction were more likely to successfully complete their tasks [4]. A Finnish study showed that nurses’ job satisfaction was positively associated with their patients’ perceived quality of care [5]. Conversely, nurses with lower job satisfaction tend to have a higher intention to leave their hospitals [6] or the nursing profession permanently [6, 7]. Given that new nurses have a high prevalence of turnover [8], enhancing their job satisfaction is vital for retaining the nursing workforce [6]. For this reason, researchers have identified its related factors such as individual factors (e.g., age, education, and marital status), job-related factors (e.g., salary, shift, and overtime demand), and attitudes toward work [1]. Among the identified factors, work value should be considered when developing strategies to increase job satisfaction [9, 10].

Value is a construct involved in evaluating one’s outcomes or activities [11], and work value is formed by considering work in terms of general values [9]. Work value refers to the satisfaction or reward that individuals seek from work [12] and can motivate their behaviors by influencing their attitudes and goals [11]. A growing body of research has shown significant relationships between work value and job satisfaction [10, 13, 14]. For example, higher work value among nurses has been associated with greater job satisfaction in Taiwan [14] and Italy [15].

Work value has conventionally been classified into two types: intrinsic (i.e., interest or satisfaction from the work itself, including personal growth and accomplishing challenging work) and extrinsic (i.e., preference toward external rewards, such as pay, work environment, or recognition) [16]. A considerable amount of literature has treated work values as these two components [13, 15]. However, there is a view that it is necessary to focus on detailed dimensions to fully capture work value [17], and studies that classify work values in various ways have recently been conducted. For instance, one study measured work value using four aspects (i.e., extrinsic/instrumental, intrinsic/cognitive, social/altruistic, and prestige/status) [18], while another study assessed work value using altruism, professional autonomy, professional development, and achievement dimensions [19]. Although such measures would have the advantage of providing a specific understanding of the population, leading to various strategies for improving outcomes, studies investigating the association between specific dimensions of work values and job satisfaction are limited.

The nursing workforce is continuously changing. Recently, nurses from Generation Z, a new arising generation, have entered the workforce, replacing older generations [20]. The concept of a generation refers to a cohort that shares the same birth years and significant societal events, such as world events and technological, economic, and social shifts collectively [21, 22]. Due to these formative experiences, cohorts develop distinctive characteristics that differentiate them across generations [21]. Given that generational theory suggests that although Generation Z (born between 1995 and 2012) shares many commonalities with Generation Y (born between 1980 and 1994), this generation possesses distinct characteristics [23]. For example, Generation Z tends to prioritize work-life balance and enjoyable work, whereas Generation Y assigns higher importance to careers and success and focuses more on the work itself [24, 25]. Moreover, Generation Z has a greater preference for working independently over working in a team and prefers to receive continuous feedback on their performance compared with previous generations [26]. In other words, each generation has different views, attitudes, and work-related expectations; accordingly, job-related characteristics influencing job satisfaction, such as job tenure, hospital region, salary, shift, and overtime work may vary across generations [27,28,29,30,31]. This implies that if managers fail to grasp the distinctions among generations in terms of how they fulfill job-related needs and preferences, it can lead to a decline in both job satisfaction and productivity [21]. Additionally, a previous study demonstrated that work values differ across multiple generations due to cohort effects [32]. While numerous previous research has explored generational differences and similarities in work values [33, 34] and each generation’s perception toward work [18, 35], the majority of such studies have struggled to distinguish differences arising from generational cohorts and those attributed to age because of the nature of cross-sectional data [36]. Moreover, evidence of the intergenerational difference in the associated factors of job satisfaction is lacking, especially from the work value perspective. Previous studies have reported that understanding generational differences in work values would help develop strategies and policies to motivate employees and satisfy their needs across different generations [11, 37].

Given the differences between Generations Y and Z, who comprise a significant portion of the current nursing workforce, a better understanding of what contributes to job satisfaction for younger generations will help management develop effective strategies to retain these nurses. To address the aforementioned gap, this study aimed to determine which dimensions of work values and job-related characteristics were associated with job satisfaction among new Generations Y and Z nurses in South Korea.

Method

Design

This correlational study used a secondary data analysis of the national data from the Graduates Occupational Mobility Survey (GOMS).

Description of GOMS data

The GOMS is an annually conducted nationally representative survey of college graduates, meticulously quality-controlled by the Korean Employment Information Service [38]. The purpose of the survey is to provide fundamental data for the establishment of policies to decrease the disparity between education and the labor market by investigating career development and job transfer paths for college graduates. The GOMS has 18 domains including college graduates' educational curriculum, job search and experience, vocational training, and the transition from school to the labor market. The survey participants were graduates who had completed an associate’s degree or higher in the previous year. The interviewers visited graduates who agreed to participate, asked questions, and recorded their responses. The data were collected from September 1st to November 30th each year and released in February of the following year.

Sampling for the secondary data analysis

The data in the present study were derived from the 2014–2015 and 2017–2018 GOMS. The study samples for this secondary data analysis were Generation Y or Z registered nurses working full-time in hospitals. Although varying opinions exist regarding the exact time frames defining generational cohorts [36], in this study, Generation Y was defined as those born between 1990 and 1991, and Generation Z as those born between 1995 and 1996. This comparison aimed to explore relatively close generational groups in the context of rapid social changes during recent decades [22] and to contribute to the sensitive adaptation of organizations to emerging generations. Furthermore, these operational definitions of Generations Y and Z were determined based on: (a) the definitions of birth years of Generations Y and Z by researchers [39, 40]; and (b) the utilization of common survey questions with slight variations in survey items each year. The exclusion criteria were nurses who (a) were male; (b) completed a transfer program for a Bachelor of Science in Nursing (BSN) degree; (c) were working at public agencies, clinics, or research agencies; and (d) had any missing data on key variables. Male nurses were excluded because most were required to complete two years of military service during their college years in South Korea. Due to this military service, male nurses exhibit different patterns in interpersonal relationships, organizational adaption, and school-life adjustment compared to other students [41, 42]. The analyses included 280 new nurses, 151 from Generation Y, and 129 from Generation Z (Figs. 1 and 2).

Fig. 1
figure 1

Flowchart of samples for Generation Y

Fig. 2
figure 2

Flowchart of samples for Generation Z

Measures

Job satisfaction

Job satisfaction was measured with the question, “How satisfied are you with each aspect of your current job?” and a total of 13 items (e.g., quality of work environment, work autonomy, and promotion systems) were included, which have been used to assess job satisfaction in previous research [43]. All items were rated on a 5-point Likert scale (1 = strongly dissatisfied; 5 = strongly satisfied). In this study, the Cronbach’s alpha for this measure was 0.89.

Work value

Work value was determined with the question, “How important is each aspect when choosing the work?” and these 15 items were classified into four dimensions according to a previous study [44]. The dimensions were as follows: (a) career growth (four items: own aptitude and interest, personal development potential, job prospects, and employment stability), (b) task (three items: relevance to the major, task difficulty, and workload), (c) reputation (three items: workplace size, social reputation for a job, and social reputation for work), and (d) environment (five items: salary, working time, work environment, welfare benefits system, and commuting distance). All items were rated on a 5-point Likert scale (1 = strongly not important; 5 = strongly important), and mean scores were calculated for each dimension. McDonald’s omega is widely regarded as a robust and accurate estimator of reliability due to its reduced reliance on stringent statistical assumptions [45]. It also proves beneficial for evaluating the formative [46] and multidimensional constructs [47]. In this study, the McDonald’s omega for reputation was 0.84, career growth 0.73, task 0.74, and environment 0.70.

Individual and job-related characteristics

The individual characteristics included age and school type. School type was dichotomized into (a) diplomas and (b) BSN. The job-related characteristics included job tenure, hospital region, salary, shift work, and overtime. Job tenure was classified as (a) 12 months or less and (b) 13 months or more. The hospital region had two options: capital and non-capital. Salary was dichotomized into (a) average or above and (b) below average based on the average salary of each generational group according to self-reports. Those who answered “yes” to the question “Are you a shift worker?” were classified as shift workers, and the others were classified as non-shift workers. Overtime status was assessed using self-reports of weekly average hours for overtime work, and respondents with one or more hours were categorized as having worked overtime.

Data analysis

Data were analyzed using IBM SPSS Version 26.0 (SPSS Corp., College Station, TX, USA), with the two-tailed significance level set at 0.05. Descriptive statistics were used to characterize participants. Two separate multiple linear regression analyses were conducted to determine how work value dimensions and job-related characteristics were associated with job satisfaction in each generational group. When examining the data distribution, it was confirmed that normality was satisfied; common methods variance analysis and outlier testing revealed no identifiable problems. For collinearity diagnosis, the tolerance, variance inflation factor (VIF), and Durbin-Watson statistics were examined. The tolerance ranged from 0.61 to 0.96 for Generation Y and 0.57 to 0.92 for Generation Z, that is, lower than 1. The values of VIF were 1.04–1.65 for Generation Y and 1.09–1.75 for Generation Z, lower than 10, and Durbin-Watson statistics were 1.45 for Generation Y and 1.26 for Generation Z; therefore, issues regarding multi-collinearity and autocorrelation were not found for this study.

Ethical considerations

The collection of GOMS data followed the acquisition of participant consent in accordance with the Declaration of Helsinki. Since the anonymized data is openly available for scientific purposes, the Institutional Review Board of Eulji University Health System waived the necessity for informed consent for this study (Approval No: EUIRB2023-050).

Results

Participants’ characteristics

The mean age of nurses (N = 280) was 24.26 ± 0.64 years, and more than half had completed diploma degrees. Most had worked for 13 months or more at a hospital in a non-capital area. Most participants also received a salary below average for each generation and engaged in shift and overtime work. When comparing two generational groups, Generation Y (n = 151) was statistically older than Generation Z (n = 129) (24.53 vs. 23.93, p < 0.001). Compared to Generation Y, Generation Z was more likely to complete BSN courses (32.5% vs. 46.5%, p = 0.016), receive a salary with an average of or more than their generation group (29.8% vs. 51.2%, p < 0.001), engage in shift work (62.9% vs. 84.5%, p < 0.001), and have less overtime work (70.9% vs. 56.6%, p = 0.013) (Table 1).

Table 1 Comparisons between generational groups of individual and job-related characteristics (N = 280)

Levels of job satisfaction and the work value of new Generations Y and Z nurses

The results showed that environment value was the most important work value dimension for both generational groups, followed by career growth, task, and reputation. Generation Y nurses exhibited higher levels of career growth (4.24 vs. 4.14, p = 0.100) and reputation (3.78 vs. 3.76, p = 0.885) in contrast to Generation Z, while task (4.04 vs. 4.07, p = 0.634) and environment (4.30 vs. 4.36, p = 0.238) values were comparatively lower; however, no significant differences were detected between these two groups. When comparing job satisfaction levels between Generations Y and Z nurses, although the average for Generation Z nurses was higher than that of Generation Y nurses, it was also not statistically different (t = -0.387, p = 0.699) (Table 1).

Factors associated with job satisfaction in Generations Y and Z

The multiple regression model for Generation Y explained a 22.9% variance in job satisfaction and a 12.4% variance for Generation Z. Among work value dimensions, career growth value (β = 0.301, p = 0.003) was associated with job satisfaction in Generation Z; while reputation (β = 0.343, p < 0.001) and environment value (β = -0.292, p = 0.001) were significant in Generation Y. Task value was a common factor of job satisfaction in both Generations Y and Z. It was positively associated with job satisfaction in Generation Y (β = 0.188, p = 0.031); however, a negative association between task value and job satisfaction was revealed in Generation Z (β = -0.195, p = 0.044). Among job-related characteristics, job tenure was identified as a related factor of job satisfaction in both generational groups (β = -0.223, p = 0.003 for Generation Y, β = -0.187, p = 0.038 for Generation Z). Salary (β = 0.215, p = 0.013) was associated with Generation Y’s job satisfaction, and overtime work (β = -0.176, p = 0.043) was associated with Generation Z’s job satisfaction (Table 2).

Table 2 Factors associated with job satisfaction in Generations Y and Z (N = 280)

Discussion

This study identified the factors associated with job satisfaction for Generations Y and Z. Among the work value dimensions, career growth, and task values were associated with job satisfaction for Generation Z, while reputation, task, and environment values were factors of job satisfaction for Generation Y. Additionally, job tenure was a common factor of job satisfaction in both generational groups; salary and overtime work were differentially associated with job satisfaction in each group. This study contributes to a deeper understanding of what is associated with job satisfaction of new-generation nurses compared to a previous generational cohort.

Our study findings confirmed that there are no significant differences in work values between Generations Y and Z. This is similar to existing evidence which reports that empirical differences between generations are generally very limited due to exceeding within-group differences [36]. This phenomenon might be attributed to the fact that the social identity of the generation is shaped by both shared experiences (i.e., commonality) and the uniqueness of each member (i.e., heterogeneity) [48]. Furthermore, in the context of historical, technological, behavioral, and attitudinal data revealing a continuum across generations rather than a distinct threshold [22], rising generations are influenced by and reflective of previous generations [21]. This study also affirmed the prioritization of work values within Generations Y and Z, wherein the hierarchical order was as follows: environment, career growth, task, and reputation values. These findings align with trends observed in prior studies in the nursing field indicating that Generation Z nurses, who represent an emerging generation, place more value on tangible rewards, such as pay and benefits, than work itself and prestige [18, 49]. However, this finding differs from Indonesian evidence on Generation Z employees at the beginning of their careers, which indicates that the top work value was self-development through jobs, followed by salary or social appreciation [50]. Additionally, it was revealed that intrinsic values such as sustainable growth, were of utmost priority beyond extrinsic aspects (e.g., promotion and salary) [51]. These gaps across occupational fields may reflect nurses’ poor work environment, such as overtime and shift work [52] since work values reflect individuals’ awareness of what they want to accomplish in their work [53]. Although the current study contributes to the understanding of the new generations, more research should be conducted to gain deeper insights into these generations’ work attitudes through comparisons across occupations.

Notably, although the level of each work value dimension was not significantly different between the two groups, there were differences in the work value dimensions that contributed to job satisfaction for each group. Reputation and environment values, related factors of Generation Y’s job satisfaction, can be categorized as extrinsic work value, whereas career growth value, a factor of Generation Z’s job satisfaction, can be categorized as an intrinsic aspect [44]. Based on this classification, our findings are similar to existing evidence. For example, a Chinese study of Generation Y hotel employees found that extrinsic work values regarding being well-paid or good working conditions had greater effects on job satisfaction than intrinsic aspects [54]. Moreover, a systematic review comparing perceptions of job satisfaction between Generations Y and Z revealed that Generation Y perceived job satisfaction as having adequate opportunities for promotion and well-paid wages based on their work experience and performance [55], which are extrinsic aspects of work value [56]. Dissimilar to Generation Y’s perception, job satisfaction for Generation Z indicates personal growth in skill and knowledge, that is, intrinsic work value [56]. Furthermore, Generation Z employees expect opportunities for professional development and growth in the workplace, distinct from other generations [57]. Hence, to promote job satisfaction among new-generation nurses, this study’s findings highlight that it is crucial to establish initiatives that consider the differences in the dimensions of work values associated with job satisfaction. To address the career growth value of Generation Z nurses, effective strategies such as residency programs for promoting the continued growth of clinical knowledge, communication skills, and professional development in the clinical context are necessary to encourage them to seek career growth value in the workplace [58].

Interestingly, task value was associated with job satisfaction in both generational groups; however, it was positively related to job satisfaction for Generation Y and negatively related to job satisfaction for Generation Z. This study revealed that the trend of the relationship between task value and job satisfaction has changed. Task value was relevant to the importance of task difficulty and workload when choosing a job; therefore, performing challenging tasks and working hard might have positive effects on job satisfaction for Generation Y but not for Generation Z. This could be related to the distinct attitudes toward work between Generations Y and Z. A previous study found that Generation Y perceives work as meaningful and considers taking on new challenges as important to their individual careers [35]. However, Generation Z does not consider taking on challenging tasks or hard work relative to their abilities as important [18]. Moreover, they look for an enjoyable workplace [26] and are satisfied with their job when it is viewed as interesting [56]. Although comparative research on attitudes toward work between Generations Y and Z is limited, most prior studies have reported that the more recent generations tend to be less interested in hard-working [59]. Considering that many new nurses have achieved clinical competencies in numerous challenging and stressful situations [60,61,62], this study suggests that new nurses in Generation Y feel fulfilled by working hard with challenging tasks, which increases their job satisfaction, whereas Generation Z has a negative perception of challenges that deviate from their work expectations (i.e., work should be interesting), showing a negative association between their task value and job satisfaction. Thus, new-generation nurses may require enhanced organizational support, such as mentorship, to help them overcome difficulties and hardships [60]. Moreover, a friendly working environment that provides tangible support and feedback [63] can facilitate new nurses’ perceptions of a workplace and lead them to consider it as a good place to work. Such managerial efforts should be considered to promote job satisfaction among new generations.

Among the various job-related characteristics, our findings revealed that job tenure was a common factor of job satisfaction in both generational groups and that nurses with more than 12 months of employment were more likely to have a lower level of job satisfaction. These results are supported by prior research showing that new nurses’ job satisfaction decreases as their working experience increases [27, 64]. A previous study found that a significant number of new nurses still lack confidence in their skills and feel uncomfortable even after 12 months [65]; however, the majority of intensive programmed support for new nurses has been provided for less than the first 12 months [66]. Moreover, although the new generation values personal attention, feedback, and information [26], they perceive that the amount of feedback and information they receive diminishes over time [27]. Such insufficient timed support would negatively affect the job satisfaction of new nurses with more than 12 months of job tenure. Therefore, nurse leaders and senior nurses should consistently offer support, provide feedback on work performance, and keep nurses updated on workplace-related information [67]. This helps cultivate a sense of respect and value among nurses during their early careers [68, 69], ultimately contributing to enhanced job satisfaction.

Additionally, salary was significantly associated with job satisfaction for Generation Y and overtime status for Generation Z. These findings are supported by previous research showing that the recent generation is more likely to be central to their personal lives and value leisure more than the older generation [59, 70]. Moreover, our findings were similar to those of a previous study demonstrating that the newer generation was more dissatisfied with their lack of personal life and overtime than the older cohort [71]. As evidenced by prior research findings, it can be inferred that the newer generations value personal time more. A recent study on Generation Y nurses in New Zealand revealed that the most desired change in the nursing field was related to salary, prioritized over personal time [72], indicating a tendency to place greater emphasis on monetary compensation. Generation Z prioritizes flexible working schedules and paid vacation over salary when choosing a job [73, 74], suggesting that a healthy work-life balance is crucial for job decisions [57, 75]. Over an extended period, the growing disparity between the demand and supply of nurses has given rise to a worldwide issue [76]. To ensure a sufficient nursing workforce, organizations are increasingly prioritizing the proactive enhancement of work-life balance and adopting greater flexibility in working hours [77]. This is to respond to the demands of new generations entering the workforce who advocate for a fluid and flexible work environment [75]. With such labor market changes, the status of overtime work among Generation Z nurses might influence the result of this study. Therefore, this study’s noteworthy findings suggest establishing systematic support to tackle overtime work and ensure the personal time and lives of new generation nursing staff.

Limitation

Our study has several limitations. First, due to the nature of secondary data analysis, we could not include a few variables that are known predictors of nurses’ job satisfaction, such as work environment (e.g., patient assignments, and working schedule). Additionally, salary was assessed based on subjective self-report data. Second, two variables, job satisfaction, and work values, were assessed using items developed through experts’ meetings for GOMS. It is advisable to employ instruments with high validity to measure these constructs in future research. Moreover, given that measures for work values appear formative, suggesting that the items collectively define the concept of work values rather than reflecting an existing construct [78], this aspect deserves careful consideration when interpreting our study’s findings. Future studies should carefully investigate the measurement properties of work values and explore potential variations in the relationship between work values and job satisfaction. This will help enhance the understanding of work values and their implications for job satisfaction. Third, the current study exclusively focused on female Korean nurses; therefore, the findings might be limited in their generalizability to female nurses only. Since work value could differ across nations [48], sex [32], or occupational fields [79], further studies are required to fully understand the associations between work value and job satisfaction for new-generation nurses. Finally, since this was a cross-sectional study, inferring causation between work values and job satisfaction and controlling for variations that might arise during individuals’ development or labor market changes were not feasible. Despite these limitations, this study used a nationally representative dataset to compare two generational groups of similar ages (i.e., time-lag research). Given previous literature reporting that work values are influenced more by generation than by age or maturity [80], the current study provides a greater understanding of how work values contribute to job satisfaction according to generation.

Conclusion

The influx of Generation Z into the workplace has resulted in a remarkable change in the workforce. Generational differences in work values and attitudes contribute to the complexity of the work environment and present challenges for nursing leaders and administrators in maintaining a stable workforce. Therefore, it has become more important to understand the new generation’s unique characteristics, and nurse leaders and organizations should prioritize successful initiatives and policies for this workforce. Thus, previous generations, including Generation Y, should understand the notable aspects of Generation Z to effectively manage them using distinct human resource management strategies. The results of this study provide evidence that work value dimensions are differentially associated with job satisfaction across generations. Hence, nursing leaders should establish a structured support program for new Generation Z nurses to fulfill their career growth value and provide a good working environment to help these nurses overcome challenging tasks. Additionally, it is essential to ensure personal time while minimizing overtime to improve Generation Z’s job satisfaction.

Availability of data and materials

The data supporting the findings of this study are available to the public at: https://survey.keis.or.kr/goms/gomsdownload/List.jsp.

Abbreviations

BSN:

Bachelor of Science in Nursing

GOMS:

Graduates Occupational Mobility Survey

M:

Mean

SD:

Standard deviation

SE:

Standard error

VIF:

Variance inflation factor

References

  1. Lu H, Zhao Y, While A. Job satisfaction among hospital nurses: a literature review. Int J Nurs Stud. 2019;94:21–31. https://0-doi-org.brum.beds.ac.uk/10.1016/j.ijnurstu.2019.01.011.

    Article  PubMed  Google Scholar 

  2. Liu Y, Aungsuroch Y, Yunibhand J. Job satisfaction in nursing: a concept analysis study. Int Nurs Rev. 2016;63(1):84–91. https://0-doi-org.brum.beds.ac.uk/10.1111/inr.12215.

    Article  CAS  PubMed  Google Scholar 

  3. Sun R, Wang W. Transformational leadership, employee turnover intention, and actual voluntary turnover in public organizations. Public Manag Rev. 2017;19(8):1124–41. https://0-doi-org.brum.beds.ac.uk/10.1080/14719037.2016.1257063.

    Article  Google Scholar 

  4. Gatti P, Ghislieri C, Cortese CG. Relationships between followers’ behaviors and job satisfaction in a sample of nurses. PLoS One. 2017;12(10):e0185905. https://0-doi-org.brum.beds.ac.uk/10.1371/journal.pone.0185905.

    Article  CAS  PubMed  PubMed Central  Google Scholar 

  5. Kvist T, Voutilainen A, Mäntynen R, Vehviläinen-Julkunen K. The relationship between patients’ perceptions of care quality and three factors: nursing staff job satisfaction, organizational characteristics and patient age. BMC Health Serv Res. 2014;14(1):466. https://0-doi-org.brum.beds.ac.uk/10.1186/1472-6963-14-466.

    Article  PubMed  PubMed Central  Google Scholar 

  6. Lo WY, Chien LY, Hwang FM, Huang N, Chiou ST. From job stress to intention to leave among hospital nurses: a structural equation modelling approach. J Adv Nurs. 2018;74(3):677–88. https://0-doi-org.brum.beds.ac.uk/10.1111/jan.13481.

    Article  PubMed  Google Scholar 

  7. Sabanciogullari S, Dogan S. Relationship between job satisfaction, professional identity and intention to leave the profession among nurses in Turkey. J Nurs Manag. 2015;23(8):1076–85. https://0-doi-org.brum.beds.ac.uk/10.1111/jonm.12256.

    Article  PubMed  Google Scholar 

  8. Korean Hospital Nurses Association. Hospital nurses staffing state survey. 2021. https://www.nsinursingsolutions.com/Documents/Library/NSI_National_Health_Care_Retention_Report.pdf. Accessed 23 Aug 2023.

  9. Dose JJ. Work values: an integrative framework and illustrative application to organizational socialization. J Occup Organ Psychol. 1997;70(3):219–40. https://0-doi-org.brum.beds.ac.uk/10.1111/j.2044-8325.1997.tb00645.x.

    Article  Google Scholar 

  10. Fute A, Oubibi M, Sun B, Zhou Y, Xiao W. Work values predict job satisfaction among Chinese teachers during COVID-19: the mediation role of work engagement. Sustainability. 2022;14(3):1353. https://0-doi-org.brum.beds.ac.uk/10.3390/su14031353.

    Article  CAS  Google Scholar 

  11. Gursoy D, Chi CGQ, Karadag E. Generational differences in work values and attitudes among frontline and service contact employees. Int J Hosp Manag. 2013;32:40–8. https://0-doi-org.brum.beds.ac.uk/10.1016/j.ijhm.2012.04.002.

    Article  Google Scholar 

  12. Super DE. Manual work values inventory work values inventory. New York: Houghton Mifflin; 1970.

    Google Scholar 

  13. Hegney D, Plank A, Parker V. Extrinsic and intrinsic work values: their impact on job satisfaction in nursing. J Nurs Manag. 2006;14(4):271–81. https://0-doi-org.brum.beds.ac.uk/10.1111/j.1365-2934.2006.00618.x.

    Article  PubMed  Google Scholar 

  14. Wang KY, Chou CC, Lai JCY. A structural model of total quality management, work values, job satisfaction and patient-safety-culture attitude among nurses. J Nurs Manag. 2019;27(2):225–32. https://0-doi-org.brum.beds.ac.uk/10.1111/jonm.12669.

    Article  PubMed  Google Scholar 

  15. Caricati L, Sala RL, Marletta G, Pelosi G, Ampollini M, Fabbri A, Ricchi A, Scardino M, Artioli G, Mancini T. Work climate, work values and professional commitment as predictors of job satisfaction in nurses. J Nurs Manag. 2014;22(8):984–94. https://0-doi-org.brum.beds.ac.uk/10.1111/jonm.12079.

    Article  PubMed  Google Scholar 

  16. Ros M, Schwartz SH, Surkiss S. Basic individual values, work values, and the meaning of work. Appl Psychol. 1999;48(1):49–71. https://0-doi-org.brum.beds.ac.uk/10.1111/j.1464-0597.1999.tb00048.x.

    Article  Google Scholar 

  17. Leuty ME, Hansen JIC. Evidence of construct validity for work values. J Vocat Behav. 2011;79(2):379–90. https://0-doi-org.brum.beds.ac.uk/10.1016/j.jvb.2011.04.008.

    Article  Google Scholar 

  18. Hampton D, Welsh D. Work values of Generation Z nurses. J Nurs Adm. 2019;49(10):480–6. https://0-doi-org.brum.beds.ac.uk/10.1097/NNA.0000000000000791.

    Article  PubMed  Google Scholar 

  19. Chen LC, Perng SJ, Chang FM, Lai HL. Influence of work values and personality traits on intent to stay among nurses at various types of hospital in Taiwan. J Nurs Manag. 2016;24(1):30–8. https://0-doi-org.brum.beds.ac.uk/10.1111/jonm.12268.

    Article  PubMed  Google Scholar 

  20. Stevanin S, Voutilainen A, Bressan V, Vehviläinen-Julkunen K, Rosolen V, Kvist T. Nurses’ generational differences related to workplace and leadership in two European countries. West J Nurs Res. 2020;42(1):14–23. https://0-doi-org.brum.beds.ac.uk/10.1177/0193945919838604.

    Article  PubMed  Google Scholar 

  21. Kupperschmidt BR. Multigeneration employees: strategies for effective management. Health Care Manag. 2000;19(1):65–76. https://0-doi-org.brum.beds.ac.uk/10.1097/00126450-200019010-00011.

    Article  CAS  Google Scholar 

  22. Dimock M. Defining generations: where Millennials end and Generation Z begins. 2019. https://www.pewresearch.org/short-reads/2019/01/17/where-millennials-end-and-generation-z-begins/. Accessed 28 Feb 2024.

  23. Iorgulescu MC. Generation Z and its perception of work. Cross Cult Manag J. 2016;18(01):47–54.

    Google Scholar 

  24. Bencsik A, Horváth-Csikós G, Juhász T. Y and Z Generations at workplaces. J Compet. 2016;8(3):90–106. https://0-doi-org.brum.beds.ac.uk/10.7441/joc.2016.03.06.

    Article  Google Scholar 

  25. Empxtrack. Generation Z characteristics and work ethics in the workplace. 2021. https://empxtrack.com/blog/generation-z-characteristics-and-work-ethics-in-the-workplace/. Accessed 1 Aug 2022.

  26. Gabrielova K, Buchko AA. Here comes Generation Z: Millennials as managers. Bus Horiz. 2021;64(4):489–99. https://0-doi-org.brum.beds.ac.uk/10.1016/j.bushor.2021.02.013.

    Article  Google Scholar 

  27. Tyndall DE, Scott ES, Jones LR, Cook KJ. Changing new graduate nurse profiles and retention recommendations for nurse leaders. J Nurs Adm. 2019;49(2):93–8. https://0-doi-org.brum.beds.ac.uk/10.1097/nna.0000000000000716.

    Article  PubMed  Google Scholar 

  28. Tao H, Zhang A, Hu J, Zhang Y. Regional differences in job satisfaction for mainland Chinese nurses. Nurs Outlook. 2012;60(4):213–20. https://0-doi-org.brum.beds.ac.uk/10.1016/j.outlook.2011.08.007.

    Article  PubMed  PubMed Central  Google Scholar 

  29. Judge TA, Piccolo RF, Podsakoff NP, Shaw JC, Rich BL. The relationship between pay and job satisfaction: a meta-analysis of the literature. J Vocat Behav. 2010;77(2):157–67. https://0-doi-org.brum.beds.ac.uk/10.1016/j.jvb.2010.04.002.

    Article  Google Scholar 

  30. Ferri P, Guadi M, Marcheselli L, Balduzzi S, Magnani D, Di Lorenzo R. The impact of shift work on the psychological and physical health of nurses in a general hospital: a comparison between rotating night shifts and day shifts. Risk Manag Healthc. 2016;9:203–11. https://0-doi-org.brum.beds.ac.uk/10.2147/rmhp.S115326.

    Article  Google Scholar 

  31. Klaus SF, Ekerdt DJ, Gajewski B. Job satisfaction in birth cohorts of nurses. J Nurs Manag. 2012;20(4):461–71. https://0-doi-org.brum.beds.ac.uk/10.1111/j.1365-2834.2011.01283.x.

    Article  PubMed  Google Scholar 

  32. Parry E, Urwin P. Generational differences in work values: a review of theory and evidence. Int J Manag Rev. 2011;13(1):79–96. https://0-doi-org.brum.beds.ac.uk/10.1111/j.1468-2370.2010.00285.x.

    Article  Google Scholar 

  33. Campbell SM, Twenge JM, Campbell WK. Fuzzy but useful constructs: making sense of the differences between generations. Work Aging Retire. 2017;3(2):130–9. https://0-doi-org.brum.beds.ac.uk/10.1093/workar/wax001.

    Article  Google Scholar 

  34. Cogin J. Are generational differences in work values fact or fiction? multi-country evidence and implications. Int J Hum Resour Manag. 2012;23(11):2268–94. https://0-doi-org.brum.beds.ac.uk/10.1080/09585192.2011.610967.

    Article  Google Scholar 

  35. Weeks KP, Schaffert C. Generational differences in definitions of meaningful work: a mixed methods study. J Bus Ethics. 2019;156(4):1045–61. https://0-doi-org.brum.beds.ac.uk/10.1007/s10551-017-3621-4.

    Article  Google Scholar 

  36. Deprez J, Boermans S, Euwema M, Stouten J. Generational differences in work attitudes: a review of half a century of research. J Labour Mark Issues. 2015;31(1):65–76. https://0-doi-org.brum.beds.ac.uk/10.5117/2015.031.001.029.

    Article  Google Scholar 

  37. Mencl J, Lester SW. More alike than different: what generations value and how the values affect employee workplace perceptions. J Leadersh Organ Stud. 2014;21(3):257. https://0-doi-org.brum.beds.ac.uk/10.1177/1548051814529825.

    Article  Google Scholar 

  38. Korean Employment Information Service. Overview of Graduates Occupational Mobility Survey. n.d. https://survey.keis.or.kr/eng/goms/goms01.jsp. Accessed 28 Mar 2023.

  39. Seemiller C, Grace M. Generation Z: educating and engaging the next generation of students. About Campus. 2017;22(3):21–6. https://0-doi-org.brum.beds.ac.uk/10.1002/abc.21293.

    Article  Google Scholar 

  40. Francis T, Hoefel F. True Gen’: Generation Z and its implications for companies. 2018. https://www.mckinsey.com/industries/consumer-packaged-goods/our-insights/true-gen-generation-z-and-its-implications-for-companies. Accessed 27 Feb 2024.

  41. Nam KA, Kang KH, Moon S. School life experience of male nursing students reinstated at school after military service. J Korean Acad Soc Nurs Educ. 2018;24(4):315–25. https://0-doi-org.brum.beds.ac.uk/10.5977/jkasne.2018.24.4.315.

    Article  Google Scholar 

  42. Sim IO, Park J. Male nursing students’ experiences as medics during the military service-focus group interview. J Korea Acad Ind Coop Soc. 2018;19(3):499–508. https://0-doi-org.brum.beds.ac.uk/10.5762/KAIS.2018.19.3.499.

    Article  Google Scholar 

  43. Yoon J, Park S, Kim DJ. Assessing the effects of higher-education factors on the job satisfaction of engineering graduates in Korea. Sustainability. 2020;12(8):3342. https://0-doi-org.brum.beds.ac.uk/10.3390/su12083342.

    Article  Google Scholar 

  44. Ryu H, Kim E. Classification of vocational college graduates’ job values and their relationships to job satisfaction. J Vocat Educ Train. 2016;35(5):127–47.

    Google Scholar 

  45. Hayes AF, Coutts JJ. Use omega rather than Cronbach’s alpha for estimating reliability. But.... Commun Methods Meas. 2020;14(1):1–24. https://0-doi-org.brum.beds.ac.uk/10.1080/19312458.2020.1718629.

    Article  Google Scholar 

  46. Dunn TJ, Baguley T, Brunsden V. From alpha to omega: a practical solution to the pervasive problem of internal consistency estimation. Br J Psychol. 2014;105(3):399–412. https://0-doi-org.brum.beds.ac.uk/10.1111/bjop.12046.

    Article  PubMed  Google Scholar 

  47. Watkins MW. The reliability of multidimensional neuropsychological measures: from alpha to omega. Clin Neuropsychol. 2017;31(6–7):1113–26. https://0-doi-org.brum.beds.ac.uk/10.1080/13854046.2017.1317364.

    Article  PubMed  Google Scholar 

  48. Jans L, Postmes T, Van der Zee KI. Sharing differences: the inductive route to social identity formation. J Exp Soc Psychol. 2012;48(5):1145–9. https://0-doi-org.brum.beds.ac.uk/10.1016/j.jesp.2012.04.013.

    Article  Google Scholar 

  49. Maravilla SN. Perceived work values and work ethics of Gen Z nursing graduates. J Health Soc Sci. 2021;4(2):62–73.

    Google Scholar 

  50. Sihombing Y. Understanding working values preferences of Generation Z. PalArch’s J Archaeol. 2021;18(1):915–24.

    Google Scholar 

  51. de Boer P, Bordoloi P. Nationality differences in Gen Z work values: an exploratory study. J Int Educ Bus. 2022;15(2):373–92. https://0-doi-org.brum.beds.ac.uk/10.1108/JIEB-09-2021-0088.

    Article  Google Scholar 

  52. Watanabe M, Yamauchi K. The effect of quality of overtime work on nurses’ mental health and work engagement. J Nurs Manag. 2018;26(6):679–88. https://0-doi-org.brum.beds.ac.uk/10.1111/jonm.12595.

    Article  PubMed  Google Scholar 

  53. Dahiya R, Raghuvanshi J. Do values reflect what is important? exploring the nexus between work values, work engagement and job burnout. Int J Organ Anal. 2023;31(5):1414–34. https://0-doi-org.brum.beds.ac.uk/10.1108/IJOA-02-2021-2608.

    Article  Google Scholar 

  54. Kong H, Wang S, Fu X. Meeting career expectation: can it enhance job satisfaction of Generation Y? Int J Contemp Hosp Manag. 2015;27(1):147–68. https://0-doi-org.brum.beds.ac.uk/10.1108/IJCHM-08-2013-0353.

    Article  Google Scholar 

  55. Putri AA, Dhewanto W, Nurdayat IF. Understanding the role of job satisfaction in workplace from Millennial generation’s perspective toward organizational performance. Int Conf Econ Bus Econ Educ. 2020:1047–63. https://0-doi-org.brum.beds.ac.uk/10.18502/kss.v4i6.6662.

  56. Waworuntu EC, Kainde SJ, Mandagi DW. Work-life balance, job satisfaction and performance among Millennial and Gen Z employees: a systematic review. Soc. 2022;10(2):286–300. https://0-doi-org.brum.beds.ac.uk/10.33019/society.v10i2.464.

    Article  Google Scholar 

  57. Workforce Institute. Full report: Generation Z in the workplace. 2019. https://workforceinstitute.org/wp-content/uploads/2019/11/Full-Report-Generation-Z-in-the-Workplace.pdf. Accessed 23 Aug 2023.

  58. Walsh AL. Nurse residency programs and the benefits for new graduate nurses. Pediatr Nurs. 2018;44(6):275.

    Google Scholar 

  59. Twenge JM. A review of the empirical evidence on generational differences in work attitudes. J Bus Psychol. 2010;25(2):201–10. https://0-doi-org.brum.beds.ac.uk/10.1007/s10869-010-9165-6.

    Article  Google Scholar 

  60. Edwards D, Hawker C, Carrier J, Rees C. A systematic review of the effectiveness of strategies and interventions to improve the transition from student to newly qualified nurse. Int J Nurs Stud. 2015;52(7):1254–68. https://0-doi-org.brum.beds.ac.uk/10.1016/j.ijnurstu.2015.03.007.

    Article  PubMed  Google Scholar 

  61. Duchscher JEB. Transition shock: the initial stage of role adaptation for newly graduated registered nurses. J Adv Nurs. 2009;65(5):1103–13. https://0-doi-org.brum.beds.ac.uk/10.1111/j.1365-2648.2008.04898.x.

    Article  PubMed  Google Scholar 

  62. Labrague LJ, McEnroe-Petitte DM. Job stress in new nurses during the transition period: an integrative review. Int Nurs Rev. 2018;65(4):491–504. https://0-doi-org.brum.beds.ac.uk/10.1111/inr.12425.

    Article  CAS  PubMed  Google Scholar 

  63. Zhang Y, Qian Y, Wu J, Wen F, Zhang Y. The effectiveness and implementation of mentoring program for newly graduated nurses: a systematic review. Nurse Educ Today. 2016;37:136–44. https://0-doi-org.brum.beds.ac.uk/10.1016/j.nedt.2015.11.027.

    Article  PubMed  Google Scholar 

  64. Kim EY, Yeo JH. Transition shock and job satisfaction changes among newly graduated nurses in their first year of work: a prospective longitudinal study. J Nurs Manag. 2021;29(3):451–8. https://0-doi-org.brum.beds.ac.uk/10.1111/jonm.13164.

    Article  PubMed  Google Scholar 

  65. Casey K, Fink R, Krugman M, Propst J. The graduate nurse experience. J Nurs Adm. 2004;34(6):303–11. https://0-doi-org.brum.beds.ac.uk/10.1097/00005110-200406000-00010.

    Article  PubMed  Google Scholar 

  66. Van Camp J, Chappy S. The effectiveness of nurse residency programs on retention: a systematic review. AORN J. 2017;106(2):128–44. https://0-doi-org.brum.beds.ac.uk/10.1016/j.aorn.2017.06.003.

    Article  PubMed  Google Scholar 

  67. Walden J, Jung E, Westerman C. Employee communication, job engagement, and organizational commitment: a study of members of the Millennial generation. J Public Relat Res. 2017;29(2–3):73–89. https://0-doi-org.brum.beds.ac.uk/10.1080/1062726X.2017.1329737.

    Article  Google Scholar 

  68. Halfer D. Job embeddedness factors and retention of nurses with 1 to 3 years of experience. J Contin Educ Nurs. 2011;42(10):468–76. https://0-doi-org.brum.beds.ac.uk/10.3928/00220124-20110601-02.

    Article  PubMed  Google Scholar 

  69. Ng T. Embedding employees early on: the importance of workplace respect. Pers Psych. 2016;69(3):599–633. https://0-doi-org.brum.beds.ac.uk/10.1111/peps.12117.

    Article  Google Scholar 

  70. Jobe LL. Generational differences in work ethic among 3 generations of registered nurses. J Nurs Adm. 2014;44(5):303–8. https://0-doi-org.brum.beds.ac.uk/10.1097/NNA.0000000000000071.

    Article  PubMed  Google Scholar 

  71. Kaliannan M, Perumal K, Dorasamy M. Developing a work-life balance model towards improving job satisfaction among medical doctors across different generations. J Dev Areas. 2016;50(5):343–51. https://0-doi-org.brum.beds.ac.uk/10.1353/jda.2016.0035.

    Article  Google Scholar 

  72. Jamieson I, Kirk R, Wright S, Andrew C. Generation Y New Zealand registered nurses’ views about nursing work: a survey of motivation and maintenance factors. Nurs Open. 2015;2(2):49–61. https://0-doi-org.brum.beds.ac.uk/10.1002/nop2.16.

    Article  PubMed  PubMed Central  Google Scholar 

  73. Nabahani PR, Riyanto S. Job satisfaction and work motivation in enhancing Generation Z’s organizational commitment. J Soc Sci. 2020;1(5):234–40. https://0-doi-org.brum.beds.ac.uk/10.46799/jsss.v1i5.39.

    Article  Google Scholar 

  74. Turner A. Generation Z: technology and social interest. J Individ Psychol. 2015;71:103–13. https://0-doi-org.brum.beds.ac.uk/10.1353/jip.2015.0021.

    Article  Google Scholar 

  75. Sánchez-Hernández MI, González-López ÓR, Buenadicha-Mateos M, Tato-Jiménez JL. Work-life balance in great companies and pending issues for engaging new generations at work. Int J Environ Res Public Health. 2019;16(24):5122. https://0-doi-org.brum.beds.ac.uk/10.3390/ijerph16245122.

    Article  PubMed  PubMed Central  Google Scholar 

  76. Marć M, Bartosiewicz A, Burzyńska J, Chmiel Z, Januszewicz P. A nursing shortage–a prospect of global and local policies. Int Nurs Rev. 2019;66(1):9–16. https://0-doi-org.brum.beds.ac.uk/10.1111/inr.12473.

    Article  PubMed  Google Scholar 

  77. Matsuo M, Suzuki E, Takayama Y, Shibata S, Sato K. Influence of striving for work-life balance and sense of coherence on intention to leave among nurses: a 6-month prospective survey. Inquiry. 2021;58:004695802110051. https://0-doi-org.brum.beds.ac.uk/10.1177/00469580211005192.

    Article  Google Scholar 

  78. Coltman T, Devinney TM, Midgley DF, Venaik S. Formative versus reflective measurement models: two applications of formative measurement. J Bus Res. 2008;61(12):1250–62. https://0-doi-org.brum.beds.ac.uk/10.1016/j.jbusres.2008.01.013.

    Article  Google Scholar 

  79. Toskin K, McCarthy RV. Information technology work value differences. J Comput Inf Syst. 2021;61(4):305–13. https://0-doi-org.brum.beds.ac.uk/10.1080/08874417.2019.1639567.

    Article  Google Scholar 

  80. Wey Smola K, Sutton CD. Generational differences: revisiting generational work values for the new Millennium. J Organ Behav. 2002;23(4):363–82. https://0-doi-org.brum.beds.ac.uk/10.1002/job.147.

    Article  Google Scholar 

Download references

Acknowledgements

The authors thank Dr. Misook L. Chung and Dr. Terry A. Lennie from the University of Kentucky for their consultations on the design and writing of this study.

Funding

This research was supported by Eulji University in 2023. This research was supported by the Brain Korea 21 FOUR Project funded by National Research Foundation(NRF) of Korea, Yonsei University College of Nursing.

Author information

Authors and Affiliations

Authors

Contributions

All authors have approved the final version of the manuscript. EK conceptualized and designed the study, searched the literature, prepared the data, conducted statistical analyses, wrote the first draft, and revised the manuscript. HK conceptualized the study and revised the manuscript for important intellectual content. TL revised the manuscript and supervised the overall research processes.

Corresponding author

Correspondence to Taewha Lee.

Ethics declarations

Ethics approval and consent to participate

This study received an exemption of review from the Institutional Review Board of Eulji University Health System (Approval No. EUIRB2023-050). The GOMS data were collected after obtaining informed consent from the participants in accordance with the Declaration of Helsinki. As anonymized data are publicly accessible for scientific use, the requirement for informed consent was waived.

Consent for publication

Not applicable.

Competing interests

The authors declare no competing interests..

Additional information

Publisher’s Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Open Access This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated in a credit line to the data.

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Kim, E., Kim, H. & Lee, T. How are new nurses satisfied with their jobs? From the work value perspective of Generations Y and Z nurses. BMC Nurs 23, 252 (2024). https://0-doi-org.brum.beds.ac.uk/10.1186/s12912-024-01928-7

Download citation

  • Received:

  • Accepted:

  • Published:

  • DOI: https://0-doi-org.brum.beds.ac.uk/10.1186/s12912-024-01928-7

Keywords