From: Expanding the non-technical skills vocabulary of operating room nurses: a qualitative study
CRM Category | CRM element | Optional Survey question, operationalised and adapted to population | n (%)† |
---|---|---|---|
Situation awareness n = 56 | Gathering information | Please give examples of how you gather information (what you see, hear, smell, feel) in the OR. | 35 (63) |
Interpreting information | Please give examples of how you interpret your surroundings in the OR | 29 (52) | |
Anticipating future states | Please give examples of how you anticipate situations, and their outcomes. | 36 (64) | |
Decision- making n = 26 | Defining problems | Please give examples of situations where you have encountered well-defined or poorly defined problems. | 20 (77) |
Considering options | Please give examples of situations where you needed to find solutions to a problem. | 20 (77) | |
Selecting and implementing option | Please give examples of situations where you used your knowledge and experience to solve problems. | 19 (73) | |
Outcome review | Please give examples of situations where you have evaluated and reviewed your solutions. | 18 (69) | |
Communi-cation n = 60 | Sending information clearly and concisely | Please give examples of situations where you have experienced good or poor communication. | 50 (83) |
Including context and intent | Please give examples that illustrates the importance of precise communication. | 37 (61) | |
Receiving information | Please give examples of situations where misunderstandings have occurred. | 29 (48) | |
Identifying and addressing barriers to communication | Please give examples of situations where you have encountered barriers for effective information. | 39 (65) | |
Team working n = 83 | Supporting others | How do you support other team-members? Are you supported? How does it feel to be supported/not supported? | 58 (70) |
Solving conflicts | No question given | na | |
Exchanging information | How does the team function when there is good or poor exchange of information? | 57 (69) | |
Co-ordinating activities | How does the OR nurse coordinate activities in the team? | 59 (71) | |
Leadership n = 34 | Using authority | Please give examples of situations where you have used authority to make decisions on behalf of the team, or for part of the team. | 27 (79) |
Maintaining standards | Please give examples of situations where you maintain standards. | 23 (68) | |
Planning and prioritising | Please give examples of how you plan and prioritise in your work. | 27 (79) | |
Managing workload and resources | Please give examples of how you manage the workload and resources in you work. | 24 (71) | |
Managing stress n = 13 | Added question | What kind of situations have the potential to cause stress reactions in OR nurses? | 8 (62) |
Identifying symptoms of stress | Please give examples of symptoms or effects of stress you have experienced or observed in team-members. | 7 (54) | |
Recognising effects of stress | |||
Implementing coping strategies | How do you cope with stress? | 7 (54) | |
Coping with fatigue n = 0 | Identifying symptoms of fatigue | Please give examples of situations where you have identified signs/consequences of fatigue. | 0 (0) |
Recognising effects of fatigue | |||
Implementing coping strategies | Please give examples of situations where you have employed good or bad strategies for coping with fatigue. | 0 (0) | |
†: number of respondents (percentage of eligible respondents) |