Table 4 Factors affecting the quality of nurses’ handover from nurses’ perspectives (responses to open-ended questions)
From: Shift handover quality in Saudi critical care units: determinants from nurses’ perspectives
Responses | No. | % |
|---|---|---|
Perceived barriers to nurses’ handover * (N = 151) | ||
1. Shifts schedule (night)/length of working hours | 151 | 100.0 |
2. Inadequate staffing & staff assignment/workload | 151 | 100.0 |
3. Language and interpersonal communication barriers (Saudi-non-Saudi) | 100 | 66.23 |
4. Lack of knowledge and experience in documentation and using tools such as SBAR | 100 | 66.23 |
5. Poor quality of nurses’ documentation | 55 | 36.4 |
6. Increased conflict and poor relationship among staff (nurse-nurse) | 40 | 26.5 |
Perceived facilitators and recommendation for improving nurse’s handover*(N = 151) | ||
1. Adequate staffing | 151 | 100.0 |
2. Adequate training on nurse’s documentation& handover | 151 | 100.0 |
3. Teamwork and supportive climate | 100 | 66.23 |
4. Continue use of a structured handover tool | 100 | 66.23 |