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Table 2 Guide notes for the interview

From: Emotions and feelings in critical and emergency caring situations: a qualitative study

Guide notes for the interview

Guide questions

Exploratory goals

Since when are you a doctor/nurse?

Age, gender, formation, years of professional experience, work fields.

Where did you study nursing/medicine?

In which fields have you worked?

Since when are you in the emergency department?

What has meant for you to be a nurse/doctor?

Developed activities

What does it mean for you to take care? And to cure?

How understands the illness/ healing and caring processes

How are perceived the persons demanding assistance

Types of relationships built between the professionals and with who demands the services

Satisfaction/Dissatisfaction of people

Description of situations they have lived and remember in a positive or negative way

Description of the context and situations

What does taking care feels like?

Feelings of different nature in front of lived situations

Would you change anything?

Value/exchange value

Do you have any strategies for managing your feelings?

Ethics Conflicts

Power relations

Do patients take part of the decisions?

Caring strategies

What professionals take part when taking ethic decisions?

Communication

How is the atmosphere in the service?

Work conditions

Relationships with the other members

Conflicts

Personal and professional satisfaction/ Moral distress

Team work

Status/Role

Rules, strategies, tactics